Creating a high-performance team is every manager’s goal. When your team is engaged, focused, and adaptable, they don’t just get things done—they innovate. What is the key ingredient in the process of making this happen? Psychological safety. Practically speaking, it means individuals can share opinions, ask questions, and express concerns without facing negative consequences. When employees feel psychologically safe, they proactively solve problems. When team members feel comfortable sharing ideas and taking risks, they can truly thrive.
Psychological safety in the workplace is a critical factor for promoting employee well-being, job satisfaction, and productivity.
How can we create psychological safety at workplace?
- Start with facilitating effective leaders. Effective leaders play a crucial role in fostering psychological safety by modelling desired behaviours, including acknowledging their own mistakes and demonstrating vulnerability.
- Encourage Open Communication. Active listening, non-judgmental feedback, and respectful communication contribute to an environment of psychological safety. Engage employees in collaborative problem-solving, use solution-focused language in meetings and other interactions with
- Foster Inclusivity. Encourage cognitive diversity as a driving factor for innovation. Train employees to recognize and mitigate cognitive biases that can hinder critical thinking and data processing.
- Continuously Improve. Create an environment where it’s acceptable to make mistakes and learn from them. Regularly evaluate policies and practices to ensure that they support psychological safety, making changes when necessary.
How to start?
Assess Your Team’s Current State: Point “Zero” in this process is understanding where your team stands. You will need the tools to assess your team’s dynamics so you can identify areas for improvement and focus your efforts where they matter most.
Learn How to Intervene Effectively: Once you’ve assessed your team, the next step is knowing when and how to step in. You need to be a very good communicator and know how to handle interventions—whether it’s resolving conflicts or breaking through performance barriers.
In our Enabling High Performing Teams course we provide you the tools to objectively look at how things are going with your team, so you can identify what’s working well and where there’s room for improvement. You will also learn intervention techniques, practice these techniques and get real-time feedback.
After completing the course, you will be able to:
- Use best practice to create teams that collaborate and perform well.
- Spot barriers to performance and know how to address them.
- Step in when needed to keep things on track.
- Create an environment where team members feel safe to innovate.
Building High-Performance Teams That Thrive requires an additional set of leadership skills and it is an ongoing effort. Our Enabling High Performing Teams interactive course is designed to help you create a work environment that encourages high performance and innovation. Whether you’re an experienced leader or just getting started, you’ll walk away with practical tools and strategies to build a winning team.
At the end here are two questions for you:
Where is your team on the performance scale, where 0 is “My team is Surviving” and 10 is “My Team is Thriving”?
What will be different when your Team moves just one step towards 10?
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