Writing Effective Emails

Writing Effective Emails

Written English has evolved in the digital era. This course focuses on the truly modern writing style appropriate in email at the workplace.
Learn how to get results from your emails by using good structure and how to engage colleagues and customers with powerful writing and formatting techniques. Case studies will highlight the importance of staying on the right side of company policy and writing with clarity to avoid misunderstanding.

Participants who complete this course will be able to:

  • Write shorter and clearer emails
  • Develop awareness of appropriate tone for internal and external emails
  • Compose professional subject lines
  • Use appropriate greetings and salutations for different organizations and cultures
  • Learn the dos and don’ts of professional email writing, so personal and brand image is protected at all times

Course content:

  • Simplifying language and removing redundant words
  • Recognizing common errors using our proofreading technique
  • Analysis of example email to develop techniques to build relationships

Course Length:

This course can be delivered in one full day or two half-day sessions