Our interactive course outlines key skills and provides opportunity to practice and get feedback.
This course will ensure that participants create a positive impression and understand how to communicate efficiently and effectively when using the telephone.
This course can be delivered in one full day or two half-day sessions
”Really enjoyed myself and learnt lots of great tips I can use at work.”
Tomas N, Barclays Capital
”A very informative day spent with experienced tutors. Thank you for this great experience.”
Judit G, Consultant
”An advanced level course with lots of information for those with already good communication skills.”
Simona P, HR Business Partner